Arrogant, unfriendly and unfunny: thus are the Brits?

According to a recent survey by VisitBritain.com, foreign tourists find the British people, and in particular the English, arrogant, unfriendly, lacking a sense of humour. On the plus side, Britain is valued highly both for its contemporary culture and for its rich cultural heritage (its Royal family, its ancient traditions and its historic buildings). One may wonder, of course, how representative or trustworthy surveys of this kind are -- one striking finding, for instance, is that Italians, of all people, ranked the UK eighth in the category of being honestly governed despite Italy's own rather shaky reputation in this regard...